WooCommerce buyer seller chat

Let buyers ask the seller

WooCommerce buyer seller chat on the product page, so shoppers get answers before they buy.

WooCommerce buyer seller chat on a product page
The conversation in My Account on a phone

Product page

WooCommerce product chat, where the question starts

One shortcode puts a chat with the product's seller on any product page.

  • [jazital_chat]
  • Per product
  • Typing indicator
  • Live updates
Product page with a chat about the product

My Account

Every conversation in My Account

A Marketplace Chat tab lists each product chat with the last message. Search by product, person or text.

  • Marketplace Chat tab
  • Search
  • Last message
  • Time ago
Marketplace Chat tab in WooCommerce My Account

Both sides

Chat with the seller, and back

Sellers reply from the same screen. Messages mark themselves read when opened.

  • Buyer view
  • Seller view
  • Read status
A buyer and seller conversation in My Account

Built in

A simple WooCommerce marketplace chat

Made for WooCommerce

Chats are tied to a product and its seller.

Updates by itself

New messages appear without reloading.

Typing indicator

See when the other side is typing.

Logged-in buyers

Only signed-in customers can start a chat.

One shortcode

Place the chat anywhere on the product page.

Nonce-checked

Every request is verified by WordPress.

Pricing

Free to use

Seller-Buyer Chat

Free

  • Chat on any product page
  • Marketplace Chat tab in My Account
  • Typing indicator and live updates
  • Self-hosted on your store
Get Seller-Buyer Chat

FAQ

WooCommerce buyer seller chat FAQ

What is WooCommerce buyer seller chat?

A chat between a shopper and the product's seller, started from the product page and kept in My Account.

Who is the seller of a product?

The WordPress user who authored the product. On a multi-vendor store, that is the vendor.

Do buyers need an account?

Yes. Buyers must be logged in to start or read a chat.

How do I add the chat to the product page?

Add the shortcode [jazital_chat product_id="…"] to your product template, passing the product's ID.

Where do buyers find their chats?

Under My Account → Marketplace Chat, with search.

Is it free?

Yes. The plugin is free.

Answer buyers before they leave